Dear Tracey Thank you so much for this. I really appreciate the care you have given to this gift.

With kind regards and many thanks

Louise P.S

It was such a pleasant experience dealing with you and ‘Natures Child’. I wish your business every success.

I just wanted to thank you so much for the amazing bag of goodies! I was completely blown-away by your generosity… honestly, I felt like it was christmas day I was so excited!!!

My little boy had so much fun too and loves the rubber duck: ) Many of the things I had on my ‘buy for baby’ list have been crossed off and that is such a relief.
Once again, Thank you!!

Have a beautiful day,
Skye

Thank you so much for letting me know how to qualify for the free sample bag. It is fantastic!!!!
It has been a pleasure ordering from your company & your customer service is fantastic! I’ve been recommending you to friends & family.

Thanks again,

Micha

Hi there,

A quick note to thank you for your wonderful service and wonderful website…anything that is good for our planet and our little ones is always a winner to me!

I appreciate your prompt postage, the little personalised note on the invoice and especially the free postage in August! Thanks a lot and hope your new website is going well, keep up the great work!

Kind regards,

Rochelle Pankhurst

Hi Tracey,

thanks for your email I received my order today and I am stoked as my baby is due in a week! Thanks again for your speedy service, cant wait to try your products

Regards

Anna Williamson

Thank you Tracey – much appreciated. Look forward to shopping with you in the future. Renee Hello, I ordered a sippy cup yesterday afternoon for you and it arrived at 7:30 this morning… I couldn’t believe it! Thanking you for such a fast service! Will definitely use your store again & tell friends about it! Greer Hi Tracey, I just received Eli’s new rattle, and he loves it! Thanks for your wonderful customer service, I’ll recommend you to everyone:)

Renee

Thank you very much. The twins love the gifts and they arrived on time too

Dear Natures Child team,

Thank you for your wonderful customer service yet again, I love the nappy bag and it was worth the wait, and thanks for the reward points it was great to be able to use them for some nice baby clothes which came yesterday

Thanks again and hope you all had a lovely weekend
Cheers Chloe Tweddle.

Hi There,

Just wanted to say thanks for such fantastic service. Each time I’ve ordered with you, it’s arrived within 24hrs! Just amazing and I really love supporting a business that looks after its clientelle. I wish more businesses had your attitude towards customer service.

All the best,
Rebecca Llewelyn

Hi Tracey,

Just to let you know the nappy cover has arrived and I am happy with the small size, looks gorgeous and can’t wait to use it!

Thanks so much for the wonderful customer service, will definitely be using your website / products again. Let me know when your next shipment of medium disana nappy covers comes in!

Take care
Laura

Hi, 

I received my Queen size hemp quilt cover from you a few days ago and after having spent a night sleeping under it I am rapt with it

Merv S. Australia Thanks – I am looking forward to receiving the bag as it is a gift for my sister. Shopping with Natures child has been a great experience – very professional and speedy service.

Teresa Dean Senior Consultant

Hi Krystal,

Thank you for your prompt delivery and friendly service. I recevied my items in the mail today and can’t wait to use them.

Regards

Kate

Jannine I received the parcel on Tuesday and I am very pleased with your prompt service and communication via email. My friend put me onto your company and said you were a pleasure to deal with and she was right.

Thankyou for your exceptional customer service,

Regards Sharon Woodward

Hi Jannine,

Our parcel of nappies arrived last night. Wow – what service! We only ordered them on Thursday night!!

Thank you & regards Elizabeth

Hi there,

I just received a few things from you guys and am so impressed!! From the handwritten note on the invoice, the way everything was thoughtfully packed and the products themselves – wow.

Your website is really good as well.

Michelle

Hi Jannine,

Just wanted to say how happy I am with the yoga video. Its such an enjoyable, easy to follow video and so appropriate for pregnancy – I really feel relaxed and uplifted after following the poses and its good that you have included post-natal exercises as well for when you really need yoga in your life! A great resource for new mums – well done!

Nicole Smyth

Hi Jannine,

I got the NAPPY FREE video, thanks. I am so excited about this process, despite the weird looks I get. I started Joshua on it yesterday and today he went to the toilet and did poo’s. I was so excited. He seemed proud of himself, seems silly at this age, but he knew what to do. What a beautiful connection it has brought to us. I feel more in tune with him already. If you have any contacts I can pass on to my gratitude for this video it would be much appreciated.

Thanks Again. 

Melaine

Dear Jannine,

Thank you for all the support and inspiration of Nature’s Child. I can’t remember exactly how I found your site now, but I know that, as a new mother committed to natural parenting, but often unsure how to make that commitment happen, I was really searching for enabling and inspiring ideas, as well as practical resources — organic alternatives, green products etc.

The resources available from Nature’s Child are amazing. For example, it was great to be able to trial different nappy systems as we worked out what would work for us. We now have an eccentric mix and match of options all provided by Nature’s Child, which suit us perfectly. As our burgeoning Benjamin has got older, it’s been wonderful to be able to purchase other things too.

After some scary experiences surveying the toys available at department stores, most of which struck us as disabling creativity, rather than enabling it, we have been really pleased to be able to order such beautiful things as the Gepetto disc stacker. Ben spins the discs, uses them like castanets, hides them under things, and of course chews them, which is quite OK given their organic paint (though I’m suggesting to him that he doesn’t go quite as far as eating them, which he seems keen to try!) As his birthday approaches we’ll be buying presents from Nature’s Child, and we’ve also suggested to his grandparents, when they asked what he would like, that they might find inspiration here too! There are too many other treats and essentials to list — if only more women knew what a superb pregnancy and post-partum tea nettle tea is! And it’s also wonderful that you have sourced great reading material. Informed Choice, Byron Child and especially the beautiful Belly journal are all full of compassionate and absorbing reading for those of us less-than-seduced by the dominant models of parenting.

I love Nature’s News, which is always full of positive, creative ideas. It would have taken me a lot of work to source all the things you’ve found and make available through your business, and I doubt I would ever have been able to do so. So, a heartfelt thank you from our family. We feel it was serendipitous to have found such a rich source of ideas and resources. It’s always a great pleasure to deal with Nature’s Child — when our parcels arrive, which they always do very swiftly, they always contain wonderful information, and they are so beautifully presented! And your personal input is exceptional — you’ve really helped me when I’ve been grappling with issues such as baby sleep, and feeding, with great generosity.

With our love and best wishes for the continued flourishing of Nature’s Child, and all involved with it Felicity, David and Benjamin Armidale, NSW Hi, I love the mosquito net. It’s exactly what I wanted and appropriate. It’s the first purchase I have made like it and glad it was easy and reliable. thanks, Gidget Murwillumbah, NSW Thankyou for helping to find some nice natural soap for me. The lovely smell that emerged was delightful as I ripped open the wrapping. I couldn’t wait to get Drew into the bath. The soap was great and he smelt beautiful. Drew even loved the paper you wrapped it in and had great fun chewing it whilst I read the enclosed brochures. It is in the recycling already. I will definitely be bragging to my friends.

Naomi Hinds, Jindalee, NSW Happy Mothers Day to you on the 11th. You can enjoy it knowing that you are contributing in a beautiful and pure way to the world.

Warm regards Shelley, VIC

It is fabulous to find all of the products I’ve seen over the years all in one place, now that I need them as a mother.

Hollie, Belconnen ACT

Your website and online store are brilliant! I am an “attachment parenting” mum from the USA, and my family and I had the pleasure of travelling “Down Under” with our toddler this past November. After surviving the 14 hour plane ride from LA to Sydney, we were so delighted with the Aussie hospitality that we received throughout our holiday. I was happy to see many mums breastfeeding in public and met many lovely families along the way. I am a member of La Leche League International and belong to an “Attachment Parenting” mum and baby playgroup. I will forward your website to all of the mums I know.

Meredith, Palantine, IL

It is great. I have many friends with kids who use a lot of disposable nappies. I would like to introduce this to them and hopefully encourage them to use your products.

Tina, Melbourne

It’s wonderful to see a collection of the best and friendliest Australian products.

Kirsty, Bowral

As yet I haven’t bought any of your products but just the fact that Natures child exists and gives me the choice of buying enviro/natural products makes me realise that I’m not the only one unsatisfied with a lot of the products available in today’s market. Before I felt there was no alternative (other than making everything myself).

Rachel, Tuncurry

Dear Janine and all at Nature’s Child,

Thanks a lot for the Zappy Nappies, and the last pair of waterproof pants – I received it last week. I’m very happy with my choice of nappy system, it’s working well. My little girl is prone to nappy rash, I find that the dri liners are must-have, they’re brilliant. I’ve ordered some more. During the day, and in this weather, a Zappy Nappy with a dri liner is all we need, I only use the waterproof pants at night. Best of all, I haven’t used one disposable nappy since I got my Zappies – they’re so easy to put on, there’s absolutely no need to use disposable when we go out or at night. The one drawback is people’s comments… There’s a myth being spread out there that disposable nappies are better for the environment than cloth ones, because landfill disposal is better than using water for washing. I also found this sort of comment in Choice magazine, usually a good source of information. Obviously, they haven’t calculated how much water, resources, electricity are used to produce one disposable nappy. Do you know where I could find this information (short of ringing the manufacturers?). Thanks again, Claire. I thought you might like to see a photo of our son in your Zappy Nappies. Thank you so much for making such beautiful nappies! We can’t wait to purchase more.

Regards,

Karin and Magnus

Hi Sandra,

Thanks for letting me know!
Can I just say, this is i think the third time I order from Nature’s Child and it’s just been the best online shopping experience!

Cheers
Tatiana
 

Thank you, and received, and is excellent, works a treat.

You provide a very efficient service.

Kind regards
Liza

I just wanted to thank you so much for the amazing bag of goodies! I was completely blown-away by your generosity… honestly, I felt like it was christmas day I was so excited!!! My little boy had so much fun too and loves the rubber duck: ) Many of the things I had on my ‘buy for baby’ list have been crossed off and that is such a relief. Once again, Thank you!!

Have a beautiful day, Skye

Hi Katerina and Tracey, I received my replacement Giimmo Night Light today and I wanted to thank you very much for organising this. I have to say I have had bad experiences in the past buying online but you have restored my faith that some companies care about both their customers and their reputation. Thank you again for following up the faulty and getting my replacement so quickly. I shall recommend you to all and sundry! Warm regards Jo Lawrence